"Hands across the ocean." "The hand of
friendship." "A helping hand."
So what exactly do the Personal Touch Courier hands
Back in the 80's, before George Dunn
and Lorraine Jacobs started Personal Touch , the courier industry in
Ottawa was working primarily on contract. That is, if you were using a
particular courier company they wanted you to sign a contract committing
yourself to use only their services. If you signed and later used someone else,
technically you were in breach of contract. Either you had to ask the company to
rescind the contract or wait for it to expire.
For those of you who knew George, you'll know that he
was an honest, no nonsense kind of guy. He thought the idea of signing a
contract was ridiculous for he knew he was a man of his word. So when he started
this company he sealed every deal with a handshake, nothing more. If he said
he'd do something for you, you could take that to the bank. And if, for whatever
reason, he wasn't able to do as he'd promised, he had no intentions of holding
anyone to a signed piece of paper. His
handshake was worth more than any contract!
And so with a little background we're sure
you'll agree that those hands shaking are both a fitting tribute to our founder
and as pertinent today as they were when we started almost 30 years ago.